ZANOTTI MOTOR CO. INC, Butler, PA 16001

John:
Thanks for the quick response concerning the missing Items on the HD Order and thank you for all your help, plus thank Blaine Wilson for me also. I appreciate the effort from both you guys!!!!!!!!!!!!!! Super fast Shipping!!!!!!!
With Customer Service like I just enjoyed, no wonder your Dealership is know for Customer Satisfaction Always!!!!!!!!!!!!!
Take Care, Have Fun and Enjoy your Day!!!
Bob Hebert (A'Bear)

Hi,

Just wanted to say thanks for helping me find the part I needed for my sporty.Although the part was only 8 bucks I was treated like I was buying a new bike.I paid with my mac card and got it the next day.Thanks again and make sure your “parts guy” gets a raise soon for doing such a good job!

thank you,

j. b.

Awesome!!!! Thanks again for all of your help! Service like yours is hard to come by, which is the very reason I always order my stuff through you guys!!!! Thanks---Tom

John,

My parts arrived yesterday. Very fast I thought, thanks.

Just wanted to let you and everyone else associated how great I think you all are. You have been nothing but helpful, your prices are fantastic, and at least so far have had what I wanted. Last but not least you're Pittsburgh folks. I am originally from N. Huntingdon. Been here in NC for 18 years but I'm still a Steelers fan.

Any way thanks for everything. You'll be hearing from me again very soon.

Scott

John, parts dept.

I placed my first order (electronically) with Zanotti Motor Co. Inc. on August 15th and within hours received notice from John that my order could not be completed due to some part shortage. I was informed in the e-mail that the parts would be ordered and depending on supplier availability, would be received and shipped within 4 to 6 days.Well only three days later I received a e-mail stating that my order has been shipped! Unbelievable customer service! I will definitely be a return customer and recommend Zanotti’s to all the bikers I know.

Keep up the good work! Thanks again.
Gregory A. Marchant.
Chandler, Az.

I would like to thank you and say good job on this recent order. It was as ordered, complete and timely. When I need other items I will certainly think of your store and recommend you to friends.

Tom

John,

I want to thank you for getting me the holster for the alarm sys. so fast, it is service like this that keeps customers like myself coming back to you time and time again.

Thanks once again,

Charlie Porter

To the boss of bosses

This to let you know what a fine staff you have in the internet sales department. I have talked to Tim and John a few times and they are just great. This is what makes or breaks a company. You have the people in the right places for the right job.

It is a pleasure to do business with you guys. That takes a lot to say from a guy from the deep south to a bunch of Yankee's from the north. Just joking of course. Anyway keep up the good work.

Thanks ...........

Harold D Horton
I

have placed many Internet part orders now with Zanotti. I would like to say what a great job John in the parts department does. He is very professional and always keeps me well informed on my parts status. He is a great asset to your organization and a absolute pleasure to do business with. Please tell the managers at Zanotti what a wonderful job John does.

Sincerely,

Vincent Kowski

Dear Mr. John,

this to thank You of your wonderful work. Item (Rallyrunner Seat) arrived just today and it's perfectly as i asked. You were fast, precise and serious. It's a real pleasure to work with people like you.

Hoping to work together again soon i Thank You once more and i Wish you all my Best Regards.

Cristian Chierici

from Parma, Italy

Just wanted to drop you guys a note and let you know how pleased I am with your service. I placed two orders totaling more than 50 parts and both were shipped promptly and with all the correct parts. Also I appreciated the communication updating me on the status of the order. So many companies these days don't understand customer service. Please feel free to forward this to your boss or whomever is appropriate.

Thanks again,

Randy Meade

John

Thanks again for all your great customer service...can you imagine what the world would be like if even half the corporate world's customer support we as good as you are!

Cheers

Dick

Thanks...as usual, satisfying to do business with you folks. Your organization's customer service is excellent and leads the competition, of which I've had plenty of experience. Good work!
Dan Farrimond

Thanks for the great communication. You guys are second to none when it comes to order follow-up!! My loyalty follows great pricing and excellent customer care / satisfaction like yours!

Best Regards,

Dave Randall

Hi John,

I just wanted to say thank you so much for getting my item shipped to me quickly. It came on Monday, the day before Christmas, so it was here to give to my husband on Christmas day.

It's great doing business with you guys!

Sheri